Privacy Policy
Last modification: November 25th, 2020.
LYLA CREATIVE STUDIO (hereafter: the Company) is a sole proprietorship operated by Mme Christine Robichaud, having its place of business in the city of Saint-Basile-le-Grand, Quebec, Canada.
The Company operates the www.lylacreativestudio.com web platform (hereinafter: the Site). Use of the Site is governed by the conditions appearing below which constitute a contract between you and the Company. These conditions may be modified at any time by The Company.
By using the Site, you become a User and acknowledge having read and understood the Privacy Policy (hereafter: the Policy). If you do not want to be bound by these terms, you must not use the Site and / or order products and / or services through the Site.
The Company undertakes to protect your information and personal information, in accordance with the provisions of applicable Canadian and Quebec laws, in particular according to the Act respecting the protection of personal data in the private sector (RLRQ c P-39.1) and of the Anti-Spam Law (SC 2010, c 23).
1. DEFINITIONS
The terms defined in the General Conditions of Use of the Company Site have the same meaning in this Policy, unless something in the context precludes it.
2. OBJECT
When using the Site, you may communicate personal data to the Company, such as:
-Your identity and information such as name (s), address and other contact information such as phone number, email and password, and IP address;
-Information relating to the creation of your customer account;
-Financial information such as that relating to credit cards;
-Your communication details.
3. PURPOSES OF DATA PROCESSING
By providing your personal data, you expressly authorize the Company to use it for the following purposes:
-To facilitate the use of the Site;
-To deliver the Products ordered to you;
-To provide you with payment options for the Products;
-To send you electronic newsletters, including by email;
-To optimize the management of the Site and the Services.
4. DIRECT MARKETING
We may also use your personal data for direct marketing purposes and thus communicate targeted offers to you according to your profile. If you do not wish to receive such offers, please let us know by contacting the Company at the address provided below.
5. REPORTING PROBLEMS
The Company also collects personal data when you communicate with the Company, by email or otherwise, to report a problem. We use the information collected in this way only to resolve the reported problem or to send you a response.
6. NEWSLETTER
By registering on the Site, you agree to receive newsletters from the Company on its offers, news, products and services.
If you no longer wish to receive this information, please unsubscribe using the tools provided for this purpose, either by following the link at the bottom of the newsletter received. You can also let us know by clicking HERE.
7. DATA PROTECTION AND SECURITY MEASURES
The Company takes appropriate and reasonable technical and technological security measures and means to protect your personal data from any access and loss, copying or unauthorized communication to third parties. The data entered is encrypted, making it impossible to read it while it is being transferred via the Internet. No information related to the order, including your name, address and credit card number, is openly circulated on the Internet.
8. BACKUP OF COMMUNICATION INFORMATION
The Company can in no way be held responsible for any damage related to your voluntary sharing of personal data in the interactive functions of the Site.
If you choose to benefit from the interactive functions of the Site, you agree that your personal data will be stored. The Company will save this information as needed and / or in order to resolve disputes, provide assistance or investigate problems, to the extent permitted by law.
The Company will not share your personal data with third parties except in response to a verified request by law enforcement or other competent authority, including but not limited to government officials in connection with a criminal investigation or suspected illegal activity.
9. THIRD PARTIES
The Company will not sell and / or transfer your personal data to third parties. However, certain personal data may be transferred to Company partners for the sole purpose of fulfilling our obligations to you, in particular to enable the provision of the Services and the delivery of the Products.
10. WITNESSES
By accepting the Terms of Service and this Policy, you agree that information will be saved on your computer by means of cookies.
Please refer to the instructions specific to your computer for more information on these functions and to know how to deactivate them if you wish.
11. ADDITIONAL INFORMATION
If you would like more information, do not hesitate to contact us by email by clicking HERE.